App Features

Pre-Order Terms & Conditions

Establishing clear Pre-Order Terms and Conditions helps Shopify users set customer expectations and mitigate potential disputes when using a pre-order app.

Why Set Pre-Order Terms?

  • Clear Customer Expectations

    Set clear expectations for customers regarding delivery timelines, payment terms, and cancellation policies. This transparency reduces confusion and ensures customers are fully informed before making a purchase, enhancing their overall shopping experience.

  • Reduced Disputes and Chargebacks

    Customers are less likely to initiate complaints or refunds when they are aware of the pre-order process and the associated terms, leading to smoother transactions and improved store reputation.

  • Legal Protection

    In case of any issues or disputes, having documented terms helps in defending your policies and actions, ensuring compliance with consumer protection laws and reducing the risk of legal complications.

How to Setup Pre-Order Terms

Read the step-by-step guide here ↗


Adjust your Pre-Order Settings

Select the product for which you want to add pre-order terms and conditions.


Enter the terms and conditions

Ensure your terms cover all necessary details such as shipping dates, payment policies, and cancellation terms.


Opt-in Options

Optionally, turn on the Customer must agree to terms before purchase? setting to require buyer opt-in before finalizing a purchase.

Top Stores,
Selling More
with Pre-Orders

Discover how stores like yours are thriving with Pre-Orders. Read our insights and case studies below.

“Tiered discounts have been integral to our revenue growth, encouraging customers to purchase more to reach the next discount level. Implementing the Upsell+ Volume Discounts app from the beginning has set us apart in the market, driving consistent increases in order values and customer retention.” Company Overview Fair Wind Fasteners is a specialized hardware store…

“The pre-order app has allowed us to offer products that might be delayed and are part of an upcoming launch or promotion. This has helped us stick to our marketing plans while still being able to offer new products to our customers.” Company Overview Frances Valentine is a contemporary fashion brand known for its unique…

“The Pre-order manager helps us a lot with inventory management, as we are now using it to help us reorder factories relying on the best selling products. It’s a way for us to not over produce and to not enter into this fast fashion idea that we as a brand don’t want to follow.” Key…

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