Did you know that 67% of online shoppers prefer the convenience and immediacy of picking up their purchases in-store? If you want to grow your Shopify brand significantly while alleviating customer stress, one way is to manage your Shopify store pickup locations. From setting up multiple pickup locations to optimizing the pickup process, this article has got you covered if you want to benefit from in-store pickups.
Why is Managing Store Pickup Locations Important for Shopify Stores?
In recent years, the trend of in-store pickups for online purchases has experienced significant growth. The increasing consumer demand for convenience and flexibility has fueled this trend. Back in 2019, the percentile rate for in-store pickups was around 7% however, during the COVID-19 saga, people became more interested in convenient deliveries and pickups, and the percentile rate for in-store pickups rose by over 44%. This preference underscores the importance of offering store pickup options for e-commerce businesses.
The benefits of offering in-store pickups are manifold and directly impact both sales and customer satisfaction. Statistics reveal that businesses that provide store pickup options experience a notable increase in sales, with a significant percentage of customers making additional purchases when they visit the store for pickup. This behavior not only boosts revenue but also enhances customer retention by fostering a more personalized and convenient shopping experience. Based on another recent research in the e-commerce realm, it’s been found that 40% of orders made for in-store pickup lead to extra sales within the store. This is made possible by granting online shoppers access to the stock and services available in nearby retail outlets, enabling the inclusion of products that were previously deemed difficult to sell online.
Additionally, in a study conducted by Forrester Group for Accenture in 2013, it was revealed that 47% of surveyed customers opted for in-store pickup to dodge shipping charges. Another 25% chose this option for quicker access to their purchases, while 10% favored it for its convenience compared to waiting for a delivery. These statistics show that customers value in-store pickup for three main reasons: saving on shipping costs, getting products faster, and finding it more convenient than waiting for delivery. Offering in-store pickup can attract budget-conscious shoppers, meet demands for speed and convenience, and enhance overall customer satisfaction.
Conclusively, being able to manage Shopify store pickup locations plays a crucial role in reducing logistics costs and streamlining operations for Shopify store owners. By strategically optimizing pickup locations based on customer demand and geographical distribution, businesses can minimize shipping expenses and improve delivery timelines.
How to Manage Store Pickup Locations on Shopify
Shopify offers native tools for managing store pickups, providing a basic foundation for businesses to implement this feature. These tools enable store owners to set up pickup locations, manage inventory for pickups, and notify customers when their orders are ready for pickup. However, for a more advanced and customizable in-store pickup experience, Shopify recommends integrating third-party apps from their app store.
These apps offer additional features such as advanced scheduling options, real-time inventory updates, customizable pickup notifications, and seamless integration with other business tools. Integrating these third-party apps enhances the efficiency and flexibility of managing store pickup locations, ensuring a smooth and tailored experience for both businesses and customers.
Introducing Amai Local Pickup & Delivery
Amai Local Pickup & Delivery is the preferred solution for streamlining your order fulfillment processes. With its user-friendly interface, advanced features, and personalized approach, you can enhance operational efficiency, improve customer satisfaction, and drive growth for your business. Whether you have two or twenty stores, Amai makes it simple to customize each location according to its specific requirements, ensuring a tailored approach that meets your unique business needs.
How to Install and Use The Amai Local Pickup & Delivery App on Shopify
Step 1: Install the Amai Local Pickup & Delivery App
- Log in to your Shopify admin dashboard.
- Go to the Shopify App Store and search for “Amai Local Pickup & Delivery”.
- Click on the app and select “Add app”.
- Follow the prompts to install the app in your Shopify store.
Step 2: Set Up Your Pickup & Delivery Options
- Once the app is installed, navigate to the Amai Local Pickup & Delivery app settings in your Shopify admin dashboard.
- Customize your pickup and delivery options to fit your business needs. Set your pickup location, delivery zones, and any additional preferences.
- Configure your pickup and delivery schedules, including available days and times.
- Define any specific instructions or requirements for customers during the pickup or delivery process.
Step 3: Test and Monitor
- Place a test order on your Shopify store to ensure that the Amai Local Pickup & Delivery app is functioning correctly.
- Monitor the app’s performance and make any necessary adjustments to your settings to optimize the pickup and delivery experience for your customers.
Step 4: Communicate with Your Customers
- Update your Shopify store’s checkout and confirmation pages to inform customers about the availability of local pickup and delivery options.
- Send order notifications and pickup/delivery instructions to customers through the Amai app or your preferred communication channels.
Step 5: Manage Orders and Fulfillment
- Use the Amai Local Pickup & Delivery app to manage incoming orders and track their fulfillment status.
- Coordinate with your staff or delivery partners to ensure timely and accurate pickup or delivery of customer orders.
- Monitor and update order statuses within the app to keep customers informed throughout the process.
Limitations of Shopify’s Native System and Competitors
Shopify’s native store location settings may be suitable for basic needs, but businesses with more complex requirements or a desire for a more engaging user experience may find them lacking. Challenges such as limited store location options and template compatibility issues can hinder efficient location management and customization.
Competing platforms may also struggle with accuracy and reliability in their mapping features. Misplaced pins or inaccurate directions can frustrate customers and harm a brand’s reputation. However, Amai Local Pickup & Delivery addresses these challenges head-on by providing unlimited store locations without compatibility issues and prioritizing accuracy and reliability in its mapping features. This ensures that customers can easily find and reach their desired pickup or delivery location, enhancing their overall experience and satisfaction.
Features and Advantages of Local Pickup & Delivery
- Stockist Manager: Amai Local Pickup & Delivery provides a Stockist Manager feature that allows you to efficiently manage your store locations. You can easily import multiple store locations using a CSV file or add them manually. This feature is particularly beneficial for businesses with multiple physical locations or those expanding their reach.
- Import Store by CSV or Add Manually: With Amai Local Pickup & Delivery, you have the flexibility to import your store locations in bulk using a CSV file. This saves you time and effort, especially if you have a large number of locations to add. Alternatively, you can add store locations manually if you prefer a more hands-on approach.
- Store Pickup Option at Checkout: Amai Local Pickup & Delivery seamlessly integrates with your Shopify store’s checkout process, allowing you to offer a convenient Store Pickup option to your customers. This feature enables customers to select a preferred pickup location from the available store locations during the checkout process. It enhances the customer experience by providing a flexible and time-saving option for order collection.
- Local Delivery Option at Checkout: In addition to Store Pickup, Amai Local Pickup & Delivery also enables you to offer a Local Delivery option at checkout. This feature allows customers within a specified delivery radius to choose delivery to their doorstep. It is especially useful for businesses offering same-day or next-day delivery services to local customers.
- Admin Notification Emails: Amai Local Pickup & Delivery keeps you informed through admin notification emails. You will receive notifications whenever a customer selects Store Pickup or Local Delivery during the checkout process. These notifications enable you to stay updated on customer preferences and take necessary actions to fulfill the orders efficiently.
Useful Tips
- Ensure accuracy and update information regularly.
- Provide additional details about each location to inform customers.
- Prioritize display for flagship or high-traffic pickup locations.
- Offer quick and accurate routes to pickup points for customer convenience.
- Align map design with your brand for a cohesive visual experience.
- Streamline location management by uploading data in batches.
- Address feedback promptly to improve the pickup experience.
- Keep inventory availability and pickup procedures current for clarity.
Summary and Advice
This article has explored the growing importance of managing Shopify store pickup locations, emphasizing the significant benefits it brings in terms of increased sales, customer satisfaction, and operational efficiency. Hence, Amai Local Pickup & Delivery is the ultimate solution for businesses seeking to optimize their store pickup management. With its advanced features like limitless store locations, easy import options, and intuitive stockist manager, Amai empowers you to efficiently manage your pickup locations. The seamless integration of the Store Pickup and Local Delivery options at checkout ensures a convenient and flexible experience for your customers.
